Secure Checkout
American Mortuary Coolers provides secure checkout, quote support, procurement assistance, financing options, and direct customer service for professional mortuary, morgue, pathology, anatomy, autopsy, crematory, and funeral service equipment purchases.
Secure Website Ordering
Customers may use the website to review products, request quotes, start financing, contact support, and place eligible orders. For large equipment, custom builds, institutional purchases, export orders, or facility projects, we recommend confirming details with our team before finalizing checkout.
Payment and Financing Options
Eligible customers may review short-term flex payment options and longer-term financing options on the Financing page. Financing availability, approvals, payment schedules, promotional terms, and credit decisions are handled by the applicable financing provider and are subject to change.
Procurement and Purchase Orders
Hospitals, universities, government agencies, funeral homes, forensic centers, medical examiners, coroners, and purchasing departments may contact procurement support before ordering. W-9 requests, PO questions, quote revisions, and bid documentation should be sent to procurement support.
Order Review
For mortuary coolers, walk-in morgue systems, autopsy equipment, embalming stations, casework, racks, lifts, and export orders, customers should confirm size, lead time, delivery access, installation needs, electrical, plumbing, drainage, and local compliance expectations before checkout.
Fraud Prevention and Verification
American Mortuary Coolers may verify customer identity, shipping address, billing details, institutional purchase information, or order details before processing. Orders may be paused or cancelled if payment, authorization, fraud, or compliance concerns arise.
Helpful Internal Links
Before ordering, review the Compliance Roadmap, Compliance Strategy, Financing page, Contact page, and Export page when applicable to your facility or project.
Need Help With This Policy?
American Mortuary Coolers supports funeral homes, morgues, hospitals, medical examiners, coroners, crematories, forensic centers, universities, anatomy labs, pathology labs, government agencies, and procurement teams nationwide.
- Phone: 1-888-792-9315
- General Email: cool@mymortuarycooler.com
- Service: service@mymortuarycooler.com
- Procurement: procurment@mymortuarycooler.com
- Address: 140 Kwick Way Lane, Unit 7, Johnson City, TN 37615
- Office Hours: Monday-Friday, 9:00 AM-4:30 PM Eastern Time
Helpful Planning Links
Terms Subject to Change
All website content, pricing, availability, specifications, lead times, freight estimates, financing references, policy language, and product information are subject to change without notice. Product availability, freight service, installation requirements, payment terms, warranty coverage, and compliance obligations may vary by product, project, location, carrier, installer, authority having jurisdiction, and customer use case.
To the fullest extent permitted by applicable law, any dispute involving American Mortuary Coolers, Funeral Source One, website use, purchase terms, freight matters, payment obligations, or related transactions shall be handled under Tennessee law, with venue in the appropriate courts of Washington County, Tennessee. Customer agrees that any court costs, collection costs, attorney fees, and related legal expenses may be the responsibility of the customer where permitted by law and contract terms.
Frequently Asked Questions
Can I finance equipment from the website?
Eligible customers can review financing options on the Financing page and apply through the listed financing provider or checkout options when available.
Should I call before ordering a large cooler or custom system?
Yes. We recommend calling 1-888-792-9315 before ordering large, custom, exported, or installation-sensitive equipment.
Who helps with purchase orders?
Procurement questions can be sent to procurment@mymortuarycooler.com or handled by phone during normal office hours.
Move from spec to quote
Reach the AMC team for unit-level configuration, freight planning, and institutional purchase orders.







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