FAQ
Use this FAQ to find quick answers about mortuary coolers, walk-in morgue systems, upright coolers, autopsy equipment, embalming stations, mortuary cots, racks, lifts, financing, procurement, shipping, service, and facility planning.
What equipment does American Mortuary Coolers supply?
American Mortuary Coolers supplies mortuary refrigeration, upright mortuary coolers, walk-in morgue coolers, body storage systems, cadaver racks, mortuary lifts, mortuary cots, first-call stretchers, autopsy equipment, embalming stations, pathology equipment, anatomy lab equipment, crematory support equipment, and related facility products.
Who do you serve?
The company supports funeral homes, hospitals, medical examiners, coroners, crematories, anatomy labs, pathology labs, forensic centers, universities, medical schools, government agencies, and procurement teams nationwide.
How do I get help choosing equipment?
Call 1-888-792-9315 during office hours or use the Contact page. Customers can also use the Compliance Roadmap and Compliance Strategy pages for planning support.
Do you offer financing?
Eligible customers can review flexible payment options on the Financing page. Larger purchases may have longer-term financing options, while some checkout purchases may qualify for short-term split payment options depending on approval and availability.
Do you ship nationwide?
Yes. American Mortuary Coolers ships nationwide and supports export-related preparation for many product categories. Delivery access, freight terms, duties, taxes, and destination requirements may vary.
Do customers need to verify local requirements?
Yes. Customers should verify state board expectations, OSHA considerations, local code, electrical, plumbing, drainage, ventilation, facility clearance, and authority-having-jurisdiction requirements before ordering or installation.
Need Help With This Policy?
American Mortuary Coolers supports funeral homes, morgues, hospitals, medical examiners, coroners, crematories, forensic centers, universities, anatomy labs, pathology labs, government agencies, and procurement teams nationwide.
- Phone: 1-888-792-9315
- General Email: cool@mymortuarycooler.com
- Service: service@mymortuarycooler.com
- Procurement: procurment@mymortuarycooler.com
- Address: 140 Kwick Way Lane, Unit 7, Johnson City, TN 37615
- Office Hours: Monday-Friday, 9:00 AM-4:30 PM Eastern Time
Helpful Planning Links
Terms Subject to Change
All website content, pricing, availability, specifications, lead times, freight estimates, financing references, policy language, and product information are subject to change without notice. Product availability, freight service, installation requirements, payment terms, warranty coverage, and compliance obligations may vary by product, project, location, carrier, installer, authority having jurisdiction, and customer use case.
To the fullest extent permitted by applicable law, any dispute involving American Mortuary Coolers, Funeral Source One, website use, purchase terms, freight matters, payment obligations, or related transactions shall be handled under Tennessee law, with venue in the appropriate courts of Washington County, Tennessee. Customer agrees that any court costs, collection costs, attorney fees, and related legal expenses may be the responsibility of the customer where permitted by law and contract terms.
Frequently Asked Questions
What is the best way to contact American Mortuary Coolers?
Call 1-888-792-9315 or email cool@mymortuarycooler.com for general support.
Where can I find state planning pages?
Start with the Mortuary Equipment Near Me page and select your state.
Where can I review financing?
Visit the Financing page for current financing links and payment option guidance.