TRUST • FTC COMPLIANCE

Testimonials & Reviews Policy

DOCUMENT RV-1.0 • EFFECTIVE JULY 4, 2026 • 16 CFR Part 465

Genuine Reviews Only

Every customer testimonial and review displayed by American Mortuary Coolers and its brands reflects the genuine experience of a real customer. Consistent with the FTC’s Rule on Consumer Reviews and Testimonials (16 CFR Part 465), we do not: create, purchase, or publish fake or AI-generated reviews; publish reviews from persons who did not have actual experience with our products; misrepresent a reviewer’s identity or experience; suppress or selectively delete lawful negative reviews to distort overall impressions; or offer compensation or incentives conditioned on the sentiment of a review.

Attribution & Editing

Testimonials may be edited for length, spelling, or privacy (for example, shortening a name to first name and last initial, or omitting a facility name at the customer’s request) without changing their substance. Where a testimonial reflects an atypical result, it represents that customer’s experience — individual results vary with facility conditions, installation, and use. Employees, family members, or business partners who post about AMC must clearly disclose their relationship.

Report a Concern

If you believe any review or testimonial on our sites is inauthentic or misattributed, report it to cool@mymortuarycooler.com and we will investigate and correct or remove it as warranted. Third-party review platforms (Google, BBB) operate under their own policies.

Want references you can call?

With 7,500+ customers since 2009, we’re glad to connect serious buyers with real facilities running our equipment.

Call 1-888-792-9315 or email cool@mymortuarycooler.com

American Mortuary Coolers • Johnson City, TN • Document RV-1.0