Price promise
Buy from us safe in the knowledge you've paid a great price.
If you find the same item online at a cheaper price, we'll match it. Just get in touch with a link to the item you've found.
LEGAL CONTACT
Legal & Compliance Contact
American Mortuary Coolers, a Tennessee S-Corporation • AMC • USPE • AME • TITAN • MOBI • FS1
For questions about our policies, terms, warranty, privacy, a legal notice, a dispute, or a document request, contact us using the information below. We aim to respond to legal and compliance inquiries promptly. Using this page does not create an attorney-client relationship, and it is not legal advice.
Company & Legal Details
Legal name: American Mortuary Coolers
Entity: Tennessee S-Corporation
Family of brands: AMC, USPE (U.S. Pathology Equipment), AME (American Mortuary Equipment), TITAN, MOBI, FS1
Principal address: 140 Kwickway Lane, Bldg 7, Johnson City, TN 37615
Governing law & venue: Tennessee; Washington County, TN — including the General Sessions Court of Washington County, Tennessee
How to Reach Us
Phone: 1-888-792-9315
General & legal email: cool@mymortuarycooler.com
Service tickets: service@mymortuarycooler.com — or open a Service Ticket
Procurement / W-9: procurement@mymortuarycooler.com — Request a W-9
Privacy requests: use U.S. State Privacy Rights or Do Not Sell or Share
Office hours: Monday–Friday, 9:00 AM–4:30 PM Eastern
Accreditation & Trust
American Mortuary Coolers is a BBB-accredited business and an authorized dealer for Heatcraft, Bohn, and Turbo Air refrigeration (packaged and remote systems). See our Trust, Security & Compliance page for secure-checkout, data-protection, accessibility, and business-verification details.
Before You Send a Legal Notice
For a billing or product concern, please contact us first and allow 30 days to resolve it before initiating any chargeback or dispute (Terms §5). Most issues are resolved quickly by phone. For formal legal notices, use the principal address above and reference your order number.
Policy Library
Terms of Purchase (TC-1.5) • Warranty • Product Liability & Release • Indemnification • Payment, Surcharge & Financing • Freight Carriers • Refused Delivery • Sales & Use Tax • Privacy Rights • Full Forms & Documents Library
Talk to a real person
We would rather answer a question today than dispute a claim tomorrow.
Call 1-888-792-9315 or email cool@mymortuarycooler.com
American Mortuary Coolers, a Tennessee S-Corporation • 140 Kwickway Lane, Bldg 7, Johnson City, TN 37615
