American Mortuary Coolers is a family-owned, U.S.-based manufacturer and dealer of mortuary refrigeration and body-handling equipment, based in Johnson City, Tennessee. Since 2009 we have supplied funeral homes, hospitals, medical examiners, coroners, crematories, universities, and government agencies nationwide. This page summarizes how we protect your order, your data, and your business.

Authorized Dealer & Refrigeration Suppliers

We build and equip our coolers with refrigeration systems and components from established manufacturers, and we are an authorized dealer for:

• Heatcraft Refrigeration Products — condensing units, evaporator coils, and packaged systems.
• Bohn — commercial refrigeration components.
• Turbo Air — we are a dealer for Turbo Air and use their packaged (self-contained) and remote (split) refrigeration systems.

Refrigeration systems and components carry the standard included manufacturer parts warranty (Heatcraft, Bohn, or Turbo Air), which passes through to the customer under each manufacturer’s published terms. Full detail is in the Warranty Policy. Sizing is confirmed with the factory before ordering — call 1-888-792-9315.

Secure Checkout & Payment

Our store runs on Shopify with SSL/TLS encryption and PCI-DSS-compliant payment processing. Full card details are handled by the payment processor and are not stored on our servers. Look for the padlock in your browser at checkout. Financing is available through our financing application.

Data Protection & Privacy

We handle personal data under our posted privacy notices and provide the rights available under state and international privacy laws: Privacy Policy, U.S. State Privacy Rights, CCPA, GDPR, and Do Not Sell or Share My Personal Information. We honor recognized opt-out signals, including Global Privacy Control.

Accessibility

We are committed to keeping this site usable by everyone and work toward conformance with WCAG accessibility guidelines. See our Web Accessibility Statement. If you encounter a barrier, contact us and we will help and work to fix it.

Business Verification & Documentation

Legal name: American Mortuary Coolers
Address: 140 Kwickway Lane, Bldg 7, Johnson City, TN 37615
Phone: 1-888-792-9315  |  Email: cool@mymortuarycooler.com
Family of brands: AMC, USPE (U.S. Pathology Equipment), AME (American Mortuary Equipment), TITAN, MOBI, FS1
Procurement: a current W-9 is available on request — see Request a W-9. Compliance letters and insurance certificates are available for institutional orders.

Full Policy Transparency

Every policy is published in full and gathered in one place. Read them before you buy: the Forms & Documents Library, the Terms of Purchase (TC-1.5), the Warranty Policy, the Indemnification Policy, the Sales & Use Tax Policy, and the Refused Delivery Policy.