COMMUNICATIONS • TCPA

SMS & Text Messaging Terms

DOCUMENT TX-2.0 • EFFECTIVE JULY 4, 2026

Program Description & Consent

By providing your mobile number and opting in (at checkout, on a form, or by texting us), you consent to receive text messages from American Mortuary Coolers and its brands, including transactional messages (order confirmations, freight and delivery coordination, service-ticket updates, HALO monitoring alerts if subscribed) and, only where you separately opt in, marketing messages. Consent to marketing texts is not a condition of any purchase. Message frequency varies. Message and data rates may apply per your carrier plan.

Opt-Out & Help

Reply STOP to any message to cancel; you’ll receive one final confirmation of opt-out. Reply HELP for assistance, or contact 1-888-792-9315 / cool@mymortuarycooler.com. Note: opting out of marketing texts does not stop critical HALO monitoring alerts you have configured — manage those in your HALO settings, and maintain independent monitoring per the HALO Service & Liability Disclaimer.

Carriers, Privacy & Liability

Carriers are not liable for delayed or undelivered messages. Delivery is subject to network availability and is not guaranteed — do not rely on SMS as your sole channel for time-critical information. Mobile information is handled per our Privacy Policy; mobile opt-in data and consent are not sold or shared with third parties for their marketing purposes. These terms are governed by Tennessee law with venue in Washington County, Tennessee.

Prefer a call or email?

Every order gets a dedicated human — text is optional, never required.

Call 1-888-792-9315 or email cool@mymortuarycooler.com

American Mortuary Coolers • Johnson City, TN • Document TX-2.0