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6x8 Walk-In Mortuary Refrigerator
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8x8 Walk-In Mortuary Refrigerator
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8x12 Walk-In Mortuary Refrigerator
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10x10 Walk-In Mortuary Refrigerator
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Custoa Decedent Tracking and Chain of Custody Software
Custoa is decedent tracking and barcode chain of custody software from American Mortuary Coolers. Pre-printed case tags, two-person checks and a disposition lock.
From American Mortuary Coolers
Custoa: Decedent Tracking and Chain of Custody Software
Verified at every hand-off. Locked at disposition. Custoa is the barcode tracking system built by the team behind American Mortuary Coolers, for funeral homes, mortuaries, crematories, morgues and medical examiner offices.
Visit custoa.comSee Custoa pricingRequest a demoAmerican Mortuary Coolers has built and shipped mortuary coolers, racks and body storage for years. The question we hear most from funeral directors is not about refrigeration. It is "how do we prove the right person was in the right place the whole time?" Custoa is our answer: standalone chain of custody software with pre-printed barcode case tags.
Revolutionizing funeral home management with modern, user-friendly tracking
Custoa was designed for gloved hands and 3 a.m. removals: big buttons, a camera frame that turns green when a code reads, and nothing to print. That is what modern, user-friendly funeral home technology should feel like.
How Custoa works
- Tag at first call. Removal staff attach a pre-printed Custoa ankle bracelet before the decedent reaches the cot and scan it to open the case.
- Scan every hand-off. Each move is a scan of the current location, the case tag and the destination. Custoa checks the tag against a second ID such as a hospital band or ME number.
- Two people at key steps. Required steps need two different employees on two different phones. Nobody signs for someone else.
- Tag the belongings too. Numbered labels from the same sheet go on clothing, effects bags and containers, all tied to the case.
- Locked at disposition. Release, cremation or burial stays locked until identity, paperwork and holds clear. Overrides need an owner or licensed director, a reason and a witness.
See each step on How 8-layer decedent verification works.
You never print anything
Tag sheets and cooler, rack and space labels are printed at Custoa HQ, coded to your organization and shipped. Tags and labels.
Works without signal
Every scan is stored on the phone with its original time and syncs when signal returns. Offline scanning in death care.
Any phone, no app store
The Custoa app installs from the browser on iPhone, Android or any computer and opens full screen.
Items only, never the deceased
Photos cover effects, clothing and paperwork. No photos of the deceased are captured or stored.
Standalone tracking vs tracking bundled into a platform
Most body tracking in funeral service comes as a module inside a larger case management platform, which usually means moving your whole operation onto that platform to get it. Custoa takes the other approach.
| Custoa | Typical bundled tracking module | |
|---|---|---|
| Case management | Runs beside the software you already use | Often requires the vendor's own case management |
| Tags | Pre-printed at HQ, shipped to you | Often printed on site by your staff |
| Recording a move | Scan location, tag and destination | Often drag-and-drop on a board |
| Before cremation or release | Hard lock until checks clear | Varies by vendor |
For named, side-by-side comparisons based on each vendor's public pages, see Custoa comparisons.
Plans and pricing
Custoa comes in two plans. Custoa Lite covers four scans a case (tag, cooler, paperwork, release), case flags, two-person release and the final lock. Custoa Plus adds Custoa Geo location tracking, belongings return, racks and rooms, vehicles and all eight checks. Both are a monthly subscription plus a per-case fee charged only when a new case tag is scanned in, priced by facility type and call volume starting at 50-99 calls a year. Details on Custoa pricing.
Pair Custoa with HALO cooler monitoring
Custoa records where each decedent is. HALO Monitoring records whether that cooler stayed in range, with text and email alerts for temperature, door and power events. Together they give one custody record and one refrigeration record for every space. See decedent tracking and cooler monitoring.
Partner with Custoa
Custoa works with funeral software providers, removal and transport services, crematory equipment dealers, state associations and consultants who serve deathcare facilities. Partners can refer facilities, integrate case data, or bundle starter tag kits with equipment orders. Applications, partner types and security details are on the Custoa partner program page.
- Software partners: connect case management or ERP systems to Custoa scan events and custody records.
- Equipment and supply dealers: offer Custoa alongside coolers, racks and cremation ID discs.
- Associations and consultants: help member facilities adopt barcode chain of custody.
Custoa is a product of American Mortuary Coolers. Partner questions: apply at custoa.com/partners or call 1-888-792-9315.
Frequently asked questions
What is Custoa?
Custoa is decedent tracking and chain of custody software for funeral homes, mortuaries, crematories, morgues and medical examiner offices. Staff scan pre-printed Custoa case tags at every hand-off, and final disposition stays locked until required checks clear.
Who makes Custoa?
Custoa is made by Funeral Source One & American Mortuary Coolers, Inc. in Johnson City, Tennesseeoftware">Custoa decedent tracking software
Compare cold storage around the space and loading plan
Start with the equipment you need to move into storage, the usable room dimensions and the available access route. An upright refrigerator, a roll-in cooler and a walk-in system are different configurations; compare their actual listings before choosing.
- Capacity and access: confirm the listed storage arrangement and loading direction.
- Fit: compare exterior and usable dimensions, door clearance and the delivery route.
- Configuration: identify refrigeration, floor, rack and tray selections separately.
- Project scope: confirm utilities, delivery requirements and the applicable written warranty.
Plan a phased mortuary-cooler replacement
Start with an inventory of the equipment in service, its dimensions and the workflow that must stay available during replacement. Identify the units needed first, the interfaces that must remain compatible and the later phases you want to budget. Separate a planning quantity from an approved purchase.
- For each phase, identify the model or specification, quantity, delivery location and intended purchasing period.
- Record dependencies such as door clearances, loading direction, transfer height, tray size, floor conditions and utilities where relevant.
- Request separate line items for equipment and selected accessories so the order can be reviewed by location and fiscal period.
- Review quote validity, current availability and delivery requirements before approving each phase; a planning quote is not a promise of a fixed future price.
Request a phased equipment or multi-location quote with the first purchase and later requirements clearly identified. Use the same approach for an independent facility, a public department or a corporate equipment-replacement program.
For several products or locations, request an itemized Funeral Home Mortuary Coolers quote with selected models, quantities and delivery ZIP codes. Use general customer support for selection questions, and review the written warranty terms before ordering.
Plan year-end equipment purchases around the actual equipment and timing
Review current catalog prices, choose the required configuration and separate the first purchase from later replacement phases. Build an itemized priced quote, or request a formal equipment quote with quantities, locations and your purchasing period. Request written price validity rather than assuming an unannounced future price increase or an additional sale discount.
Can Section 179 affect an equipment purchase?
For tax years beginning in 2026, IRS Revenue Procedure 2025-32 sets a maximum Section 179 expense deduction of $2,560,000, reduced when qualifying property placed in service exceeds $4,090,000. These are statutory limits, not a promise that this purchase or every buyer qualifies.
The IRS explains that property is generally placed in service when ready and available for its specific use. Eligibility, business use, taxable income and other requirements matter; ordering, financing or paying before year-end does not by itself establish a deduction. Confirm treatment and timing with your tax professional before relying on a tax benefit.
Use our 2026 Section 179 planning guide and illustrative calculator alongside the selected model's requirements. Confirm freight, installation responsibilities and availability separately; a year-end planning request is not a delivery guarantee.
Compare your options. Choose your next step.
One source for funeral supplies and mortuary equipment, with nationwide shipping. Review the Funeral Home Mortuary Coolers selection, compare product specifications and current pricing, then order the configuration you need or request an itemized quote.
- Choose the modelCompare the details against the work you need to do.
- Set your quantitiesReview the selected options and equipment subtotal.
- Buy or request a quoteReview freight, tax and available payment terms separately.
Need several items or delivery to more than one location? Include the models, quantities and delivery ZIP codes in your request. For general questions, contact customer support.






